lingobab.com | Last updated: 02/10/2026
- About Us
Lingobab AI Limited (“LingoBab”, “we”, “us”, or “our”) operates an online Arabic language learning platform at lingobab.com and associated applications and services (the “Platform”). We are registered in the Dubai International Financial Centre (“DIFC”).
Registered address: Level 3, DIFC Innovation Hub, DIFC Dubai, Office no. IH-00-01-03-OF-05, United Arab Emirates. Contact email: info@lingobab.com
Data Protection Contact: info@lingobab.com, +971 55 281 0617.
Governing law/Applicable Law: As a DIFC-registered entity, we are primarily subject to the Data Protection Law, DIFC Law No. 5 of 2020 (as amended) (“DIFC DP Law”). UAE Federal Personal Data Protection Law (Federal Decree-Law No. 45/2021) and the Child Digital Safety Law (Federal Decree-Law No. 26/2025) may also apply where relevant.
We do not sell, rent, or trade your personal data to third parties.
- Data We Collect
“Personal data” means any data referring to an identified or identifiable natural person, as defined in the DIFC DP Law. We do not intentionally collect special categories of personal data, such as data relating to race, religion, health, or political opinions, unless such processing is specifically required, permitted by law, and appropriately disclosed.
| Category | Data collected |
| Personal data | First and last name, email address, phone number (if provided), country of residence, and profile information. |
| Account and learning data | Login credentials, subscription information, assigned courses, learning progress, completed steps, test results, course activity, and other information generated through your learning activity on the Platform. |
| Technical data | IP address, device and browser type, time zone, operating system, security information, and general usage and interaction logs. |
| AI/ML Platform data | Interaction data used to personalise learning and improve Platform functionality, analytics and competency assessments, and voice or speech data where you use voice features. |
| Connected AI service data | Where you choose to connect LingoBab to a supported third-party AI service, selected information from your LingoBab account and learning context may be made available to that service. Depending on the function you request, this may include your assigned courses, relevant course or lesson context, learning progress or status, and other learning information necessary to provide the requested practice or learning experience. |
We collect this data when you register an account, subscribe to or purchase a plan, make a payment, contact support, use the Platform, participate in learning activities, or choose to connect your LingoBab account to a supported third-party service. We may also collect information automatically through cookies, analytics, security technologies, and Platform logs.
Connected AI services
LingoBab may allow you to connect your account to supported third-party artificial intelligence services, such as ChatGPT by OpenAI, in order to use your LingoBab learning context for personalised language practice or related functionality.
Such a connection is optional and must be initiated or authorised by you.
When you use a connected AI service, LingoBab may provide only the information reasonably necessary to perform the function you have requested.
LingoBab does not provide your LingoBab password to a connected AI service.
Connecting an AI service does not give that service unrestricted access to your LingoBab account. Access is limited by the functionality and permissions provided through the relevant integration.
- How and Why We Use Your Data
We process your personal data only where we have a lawful basis under the DIFC DP Law. The table below sets out our principal processing purposes and the corresponding legal basis.
| Purpose | Lawful basis |
| Providing access to courses, managing your account, processing payments through providers such as Stripe, and delivering purchased or subscribed services. | Performance of our contract with you. |
| Operating and improving the AI-powered Platform, including adaptive content delivery, learning analytics, automated assessments, and speech or voice processing. | Performance of contract; legitimate interests in operating and improving our services. |
| Providing learning context to a third-party AI service where you have chosen to connect and use that service with LingoBab. | Performance of the service requested by you and, where applicable, your consent or another lawful basis available under Applicable Law. |
| Enabling personalised language practice through user-authorised third-party AI integrations. | Performance of the service requested by you; legitimate interests in providing and improving optional learning functionality, where applicable. |
| Training and improving AI/ML models using aggregated or pseudonymised interaction data. | Legitimate interests in innovation and product improvement, subject to data minimisation and other safeguards. |
| Providing technical and customer support and responding to queries or complaints. | Performance of contract; legitimate interests. |
| Monitoring website and Platform performance, maintaining security, and performing analytics. | Legitimate interests in security, reliability and service optimisation. |
| Sending marketing communications, including course updates, new features and offers. | Your consent. You may withdraw consent at any time through the unsubscribe mechanism or by contacting us. |
| Sending service communications, including payment confirmations, security information, and changes to our terms or services. | Performance of contract; compliance with Applicable Law. |
| Compiling usage statistics, preventing fraud, detecting abuse, and protecting our legal and economic interests. | Legitimate interests. |
| Complying with legal, accounting and regulatory obligations. | Compliance with Applicable Law. |
Where we rely on legitimate interests, we assess whether those interests are overridden by your rights and freedoms and apply appropriate safeguards. You may contact us for further information about the lawful basis applicable to particular processing activities.
- Cookies and Analytics
When you first visit our website, you may choose which categories of cookies to allow. Only strictly necessary cookies are used without your consent where permitted by law. Other categories, such as performance, functional or advertising cookies, require your opt-in where required and may be changed through the available cookie controls.
We may use third-party analytics and website optimisation services, including Google Analytics, Google Search Console, Semrush, Ahrefs, and Zoho.
These services may collect information about interaction with our website and Platform in accordance with their respective functions and privacy practices.
- Who We Share Data With
We may share personal data with third parties where necessary to provide, secure and operate our services, comply with legal obligations, or perform functions requested by you.
Recipients may include:
- Payment providers, such as Stripe, for processing payments;
- Hosting and cloud providers, for data storage, infrastructure and Platform operation;
- Analytics providers, for website and Platform analytics and improvement;
- Technical contractors and service providers, for development, IT support, security and maintenance;
- Professional advisers, including legal, accounting, compliance and audit advisers;
- Public authorities, where disclosure is required by law, regulation, court order or other enforceable legal requirement; and
- User-authorised third-party AI services, where you choose to connect LingoBab to such a service.
Third-party AI services
Where you choose to connect LingoBab to a supported third-party AI service, we may provide that service with selected learning information necessary to carry out the function you have requested.
For example, a connected AI service may receive information identifying the courses assigned to your LingoBab account and relevant learning context so that it can provide practice appropriate to your current learning situation.
We do not provide such information to a third-party AI service merely because you have a LingoBab account. The disclosure occurs in connection with a supported integration that you choose to authorise and use.
Third-party AI providers may process information they receive according to their own terms of service, privacy policies, account settings, and applicable law. We recommend that you review the privacy policy and terms of any third-party AI service before connecting it to LingoBab.
We do not sell your personal data or share it with third parties for their independent marketing purposes.
- International Data Transfers
Your data is stored and processed using infrastructure selected by LingoBab for operation of the Platform.
Where personal data is transferred outside the DIFC, we apply appropriate safeguards where required under the DIFC DP Law. These may include adequacy decisions, standard contractual clauses, binding corporate rules, or other lawful transfer mechanisms.
When you choose to use a third-party AI integration, information necessary for that integration may be processed by the relevant provider in countries outside the DIFC or outside your country of residence.
Where LingoBab is responsible for such a transfer, we apply the safeguards required by Applicable Law.
A third-party provider may also process information under its own applicable privacy framework once the information has been transmitted to it as part of the service you requested.
We document applicable international transfers and you may request information about relevant safeguards by contacting us.
- Data Security
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, misuse or disclosure in accordance with the DIFC DP Law.
These measures may include access controls, authentication mechanisms, secure communications, monitoring, and other technical and organisational safeguards appropriate to the nature of the data and risks involved.
Payment transactions are handled through our payment providers and protected using their applicable security mechanisms.
Connections to supported third-party services use authorised technical mechanisms intended to limit access to the functionality permitted by the integration.
You are responsible for maintaining the confidentiality of your account credentials. Do not disclose your LingoBab password, authentication codes, access credentials or security information to third parties.
If you believe your account or personal data is no longer secure, please contact us immediately at info@lingobab.com.
- Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, subject to legal, regulatory, contractual and security requirements.
| Data category | Retention period |
| Account and profile data | Generally for the duration of your account. Upon a valid deletion request, account and personal data will be deleted or anonymised unless continued retention is required or permitted by law. |
| Learning and interaction data | Generally for the duration of your account. Aggregated or anonymised data may be retained for longer where it can no longer reasonably be associated with you. |
| Connected AI integration data held by LingoBab | Retained only to the extent necessary to operate, secure, troubleshoot or document the integration, and otherwise in accordance with the retention rules applicable to the underlying account, learning and technical data. |
| Marketing data | Until you withdraw consent, unsubscribe, or the information is no longer required. |
| Log files and technical data | Generally retained for a limited period appropriate to operational and security purposes and for longer only where needed for security investigation, fraud prevention, legal obligations or dispute resolution. |
| Payment and transactional records | Retained as required by applicable accounting, tax, financial and regulatory obligations. |
We may deactivate accounts that have been inactive for more than one year where there is no active paid service, subject to appropriate notification where applicable.
When personal data is no longer required, we securely delete it, anonymise it, or otherwise put it beyond further use as required by Applicable Law.
Information transmitted to third-party AI services
When information is transmitted to a third-party AI service at your request, that service may retain or otherwise process the information it receives in accordance with its own privacy policy, terms, account settings and applicable law.
LingoBab does not determine the independent retention practices of a third-party service.
Deleting information from LingoBab or disconnecting an integration does not necessarily delete information that was previously transmitted to a third-party provider.
Where you wish to delete information held by the third-party provider, you may need to use the privacy controls provided by that service or contact that provider directly.
- Connected Services and Your Choices
Connecting LingoBab to a supported third-party AI service is optional.
You may choose not to connect such a service and continue using LingoBab independently, subject to the features available under your account or plan.
You may stop using or disconnect a supported integration at any time through the controls made available by LingoBab, the third-party provider, or both.
Once an integration has been disconnected, the third-party service should no longer be able to make new authorised requests to LingoBab through that connection unless you authorise it again.
Disconnecting an integration does not automatically delete information previously transmitted to the third-party provider.
Third-party AI services may have their own eligibility requirements, privacy options, data controls and terms of use. Your use of those services is also subject to the terms and policies of the relevant provider.
- Children’s Data
We do not knowingly collect personal data from children under thirteen (13) without explicit, documented consent from a parent or legal guardian where such consent is required by Applicable Law.
For users aged 13–17, we apply enhanced privacy protections and appropriate age-related safeguards and do not use their data for targeted advertising or unrelated commercial purposes.
Third-party services connected to LingoBab may have their own minimum-age or parental-consent requirements. A user must satisfy the eligibility requirements of the relevant third-party service before using that service.
If you believe we have collected personal data from a child without appropriate authorisation or consent, please contact us immediately at info@lingobab.com.
- Your Rights
Under the DIFC DP Law, and subject to applicable conditions and exemptions, you may have rights including:
- Access: request information about and a copy of the personal data we hold about you;
- Rectification: request correction of inaccurate or incomplete personal data;
- Erasure: request deletion of personal data in circumstances provided by law;
- Objection: object to certain processing based on legitimate interests or to direct marketing;
- Restriction: request restriction of processing in certain circumstances;
- Portability: receive eligible personal data in a structured, commonly used and machine-readable format or request transfer where applicable;
- Withdrawal of consent: withdraw consent where processing is based on consent, without affecting processing that was lawful before withdrawal;
- Automated decision-making rights: exercise applicable rights concerning decisions based solely on automated processing that produce legal or similarly significant effects; and
- Non-discrimination: exercise your data-protection rights without being denied services or treated unfairly because you exercised those rights.
To exercise your rights, contact us at info@lingobab.com. We may need to verify your identity before fulfilling a request.
We will respond within the period required by Applicable Law. Under the DIFC DP Law, this is generally within one month, subject to any lawful extension for complex or multiple requests.
Rights concerning information independently held by a third-party service should generally be exercised directly with that provider.
- Complaints
If you believe that we have not complied with applicable data-protection law, you may contact us at info@lingobab.com.
You may also have the right to lodge a complaint with the DIFC Commissioner of Data Protection or bring proceedings before the competent courts, including the DIFC Courts where applicable.
We encourage you to contact us so that we have an opportunity to address your concern, but your right to contact a competent supervisory authority or court is not conditional on contacting us first.
- Data Breach Notification
If we become aware of a personal data breach, we will investigate and respond in accordance with Applicable Law.
Where required by the DIFC DP Law, we will notify the DIFC Commissioner of Data Protection without undue delay.
Where a breach is likely to result in a high risk to your rights or security, we will also notify affected individuals where required by law, unless an applicable exception applies, for example where appropriate technical safeguards have rendered the relevant information unintelligible to unauthorised persons.
- Third-Party Services and Websites
Our Platform may contain links to, or integrations with, services operated by third parties.
These services have their own privacy policies, terms and data-processing practices. This includes supported third-party AI services that you may choose to connect to LingoBab.
Once your information is transmitted to a third party at your request, that third party’s processing of the information may be governed by its own privacy policy and terms.
LingoBab is not responsible for the independent privacy practices of third-party websites or services.
We recommend reviewing the applicable privacy policy and terms before providing data to or connecting with any third-party service.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, third-party integrations or business practices.
The latest version will always be published at lingobab.com/privacy-policy with the date of the last update.
Where changes are material, we will provide appropriate notice through the Platform, our website, email or another suitable communication method where required.
- Contact Us
Lingobab AI Limited
Level 3, DIFC Innovation Hub
DIFC Dubai
Office no. IH-00-01-03-OF-05
United Arab Emirates
Email: info@lingobab.com
Data Protection Contact: info@lingobab.com
Telephone: +971 55 281 0617